By: k5 | posted in Reviews |
Posted on: Sep 27, 2011
I, Vinay Sharma a resident of Brampton have been scammed and cheated by Active Energy. Beware of their sales people knocking door to door & forciblly making their entry into your property promising you lower utility rated and asking to see your utility bills. I my case they have really crossed the limits of even forging my signature on their contract paper which I could only became aware of when I saw their first bill of $ 44.98 on my Enbridge bill. Thats yet another curtain raiser that how come a reputed company like Enbridge has shaken hands with a fraud Active Energy company and allowing their bills to be printed on theirs. Surprisingly when I called Enbridge regarding this they said they have nothing to do with this & I have to call Active Energy. I was very much upset by this answer from Enbridge. But had no option other than to call Active. Amazingly either there is no one in their customer care unit or they are so busy with their scam that I was on hold till my patient expired after 70 minutes when I myself hung up the phone. But I kept calling on them when I finally got hold of a lady who told me that I signed a contract with them & thats the charges are for and will be coming everymonth. I was shocked to know that. But she did send me a copy of contract as an email attachment to me when I came to know for the first time that my signature was forged. Even then it said the contract is only valid if after being signed the owner gets a detailed copy of contract + a pack of registration forms and brochures + I confirm them on phone within 15 days of mine acceptance of contract, all of which I never got. Now they are asking me $500 to get out of this contract. Is there any authority who can act to save people from this scam company hiding under Enbridge and ask Enbridge why they are harbouring such a scam company. I am not revealing the names of this company employees as they are any other employees of any company.
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