By: a-day | posted in Complaints, Internet, Reviews |
Date: January 31st, 2012
Better Business Bureau 20/20 Investigation
The Better Business Bureau (BBB), one of the country’s best known consumer watchdog groups, is being accused by business owners of running a “pay for play” scheme in which A plus ratings are awarded to those who pay membership fees, and F ratings used to punish those who don’t.
The BBB has a long history of consumer advocacy and on many occasions fought scams and bad business practices, but certain practices are threaten its reputation and effectiveness as a reliable source for consumers.
Top Myth About The BBB
- Why is the BBB listed in local phone books under Government Agencies?
The BBB is a private Franchise operation that is also a non-profit that receives millions in grant money every year from the US Government, but the BBB is not a Government agency.
The Better Business Bureau |
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Nov. 2010 |
The Better Business Bureau, one of the country’s best known consumer watchdog groups, is being accused by business owners of running a “pay for play” scheme in which A plus ratings are awarded to those who pay membership fees, and F ratings used to punish those who don’t. Read more at Terror Group Gets ‘A’ Rating From Better Business Bureau? |
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Sept. 2010 |
Connecticut Attorney General Statement Regarding BBB Rating System “I remain concerned about the Better Business Bureau’s rating system and my office’s investigation is continuing. We have reached no conclusions…” Read more at Attorney General Statement Regarding BBB Rating System |
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Nov. 2010 |
Attorney General Richard Blumenthal announced today that the Better Business Bureau (BBB) has agreed to his demands that it stop awarding rating points for dues and make other changes to its rating system. Read more at Attorney General Announces BBB To Stop Awarding Ratings For Cash, Make Other Changes To Rating System |
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Nov. 2010 |
Connecticut Attorney General Richard Blumenthal announced today that the Better Business Bureau (BBB) has agreed to his demands that it stop awarding rating points for dues and make other minor changes to its rating system. However, Blumenthal said that he – as well as many consumer advoctates – is concerned that the 120 bureaus around the country and in Canada do not have sufficient resources to verify the information used in its controversial A+ to F ratings. Read more at Better Business Bureau Agrees To Make Minor Changes but More Needs to be Done |
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Nov. 2010 |
The Better Business Bureau in B.C. is being accused of favouring members over non-member businesses in its online rating system. The consumer agency brought in a new international grading system two years ago, where both non-members and members are rated on its website, with a score ranging from A-plus to F. “I think they need to look at how that rating system works,” said Victoria resident Dale Sketchley. Read more at Better Business Bureau accused of biased ratings |
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Nov. 2010 |
abc 20/20 exposes the Better Business Bureau – BBB Terror Group Gets ‘A’ Rating From Better Business Bureau? http://abcnews.go.com/Blotter/business-bureau-best-ratings-money-buy/story?id=12123843 The Better Business Bureau, one of the country’s best known consumer watchdog groups, is being accused by business owners of running a “pay for play” scheme in which A plus ratings are awarded to those who pay membership fees, and F ratings used to punish those who don’t. Read more at Better Business Bureau or Buyer Better Beware? BBB .. Nationwide Alert! |
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