Yeah that's nice and?

Keep writing in CAPS, people will listen to you.

AND!!!! THEY ARE STILL ASSOCIATED WITH THE UNION GAS…. therefore they make MORE $$$ BY NOT GIVING U A MORE EFFICIENT TANK/FURNACE OR A/C !! AND NOT DOING REG. MAINTENANCE WAKE UP CANADA!!! RELIANCE IS SCAMMING YOU!!!!….WHY BE SO LOYAL TO A CO. THATS JUST SENDING U A BILL EVERY 3 MONTHS IN ADVANCE??!! AND INCREASING IT W/ NO JUSTIFICATION FOR IT??? IF YOU ARE GOIN TO CONTINUE RENTING IT AT LEAST MAKE THEM GIVE U A NEW ENERGY STAR RATED TANK!!/FURNACE/AC

STAND UP AND THINK FOR YOURSELVES INSTEAD OF ALL THIS NEGATIVE HYPE AGAINST A COMPANY WHO'S AT LEAST TRYING TO GIVE U BETTER SERVICE!!! BOTTOM LINE!

What I do during my spare time is none of your business.

That's right its 2011 and it's time to move on. I moved on but the website and information will be here forever.

The government (OEB) won't solve all of this door-to-door problem, its people informing other people about companies using deceptive door-to-door sale.

And why do I need to have any credentials? I need to have a phd to talk about my experience with some door-to-door sale?

lol please…

"a few bad apples" "not authorize by the company" "taking corrective action"

Tell me something I don't know.

Same ol' story.

I really believe the measures/actions they took, speaks volumes. Of course NHS doesnt see it that way, apparently its great customer service when they install water heaters the next day and they reaffirm the same day. If there so legit, for a truly 10 day cooling off period, they should wait to install after that period. Apparently if they install and people want to cancel within the 10 days and the water heater is then removed it is "the cost of doing business" as per NHS, whatta load of crap that is.

We'll see what transpires with mediation between The Ministry of Consumer Services and NHS.I have definitely logged an e-complaint with the Ministry.

Yes…i've read her articles and im hoping the information i've read in her articles can help me out. I may take you're advice and contact her and see if she has some advice.

thanks

Did you filed a complaint to OEB about your gas and electricity contract with Just Energy? Lets all speak up about this.

About the pipe being outdated, I believe this is correct, but it is not mandatory to replace the pipes or the hot water tank. The pipes is still safe, only new tanks need the new pipes.

You might want to try emailing Ellen Roseman, she wrote the article in thestar.com http://www.thestar.com/business/article/701345–w…

She helped out a lot of people, maybe she can give you some advices.

As a matter of fact i did just get word on my cancellation of gas and electricity with Just Energy. I stuck to my guns with the email i had sent them and they released me from the contract. I recently received the notice from Union Gas, my next bill should reflect the changes which should come in the next few weeks. Thanks for your answering of my questions. Its such a relief to be done with Just Energy.

Regarding NHS, what about the reaffirmation period are they not to wait the 10 days and then make the call or is that only with gas and energy. The Toronto Star articles all talk of, NHS installing during this period can be seen as trying to deny my cooling off period. I maybe out of luck then. I asked him if they were affiliated with Just Energy and he said no. He said he's been inspecting water heaters in the area, and that they were offering a deal, 2 months free, free installation. He also created doubt by indicating i had outdated piping and they would install new TSSA approved piping. I was going on vacation the next week and i didnt get a chance to read all of the fine print and my waterheater was over 10 years old. I didnt realize i was locked in for the useful life of the asset. Nevertheless, i've made a case with the Ministry and well see how things go. I tried to deal with NHS directly but would not let me out and offered me 2months free rent as customer service gesture.

What pisses me off if they dont have the balls to put the 15 year lease terms on the front of the contract, high exit/cancellation fees, and that the contract gets transferred to new owner. They do mention however the 3.5% increase per year on the front page and that by signing the agreement, i acknowledge and received and will be bound by the conditions on the reverse side. Did you think the representative disclosed any of those conditions. Needless to say i may be fighting a losing battle. I'll have to wait and see.