WRONG. The new home owners cannot be the one breaking the contract if they never agree to take over the contract. The only way this would happen is if the new home owners agreed to take over the contract and signed papers stating this, then after they move in decide to break the contract. Otherwise, why would the new home owners have to pay for a decision made by the current owners. THEY are the ones who mad the choice to go with NHS, and THEY are the ones who have to pay the cancellation fees if the new home owners do not agree to take over the contract. NICE TRY!

@ ENERGY REVIEW

1/ I repeat its NOT A CONTRACT AND you are NOT LOCKED into anything.

2/ The so called cancellation fees YOU keep referring to are to cover the cost of all the work done to put the new tank in your home …if you rent the tank for 5 YEARS from NHS what u pay in 5 years covers the cost of the work done to get that in there in the first place.

After 5 years IF YOU DECIDE you want to buy the tank then buy it / WITH NO EXTRA FEES …just the value of the tank.

3/If YOU DECIDE you want to continue renting it just continue renting it (AND get the services that come with that agreeement) . YOU HAVE OPTIONS AND ARE LOCKED INTO NOTHING !!

4/ If you want to own it without services and before 5 years is rented ..then u pay the cost of the tank and install fees..its not unreasonable/ its business. (Why would you expect it for free??? NHS IS NOT A CHARITY and never has claimed to be. lol)

5/ IF YOU DECIDE you just dont want NHS…(for some silly unknown reason here ) before 5 years has passed since installation then yes you are obligated to pay the fees of installation and the cost to have it removed ..those arent penalty fees. Thats what it cost the company to provide you with an energy star water heater & services . OBVIOUSLY YOU NEED TO READ THIS AGAIN………Not just your own perspective and misrepresentation of things !!

1/ I repeat its NOT A CONTRACT AND you are NOT LOCKED into anything.

2/ The so called cancellation fees YOU keep referring to are to cover the cost of all the work done to put the new tank in your home …if you rent the tank for 5 YEARS from NHS what u pay in 5 years covers the cost of the work done to get that in there in the first place.

After 5 years IF YOU DECIDE you want to buy the tank then buy it / WITH NO EXTRA FEES …just the value of the tank.

3/If YOU DECIDE you want to continue renting it just continue renting it (AND get the services that come with that agreeement) . YOU HAVE OPTIONS AND ARE LOCKED INTO NOTHING !!

4/ If you want to own it without services and before 5 years is rented ..then u pay the cost of the tank and install fees..its not unreasonable/ its business. (Why would you expect it for free??? NHS IS NOT A CHARITY and never has claimed to be. lol)

5/ IF YOU DECIDE you just dont want NHS…(for some silly unknown reason here ) before 5 years has passed since installation then yes you are obligated to pay the fees of installation and the cost to have it removed ..those arent penalty fees. Thats what it cost the company to provide you with an energy star water heater & services .

**I ASK SOME OF YOU WHY should a company pay for the removal of a great product and service for no good reason ????

It is a business transaction WITH OPTIONS ..no LOCK-IN !!! WHATS UNFAIR ABOUT THAT??

@ ENERGY REVIEW :

Thats only because no one realized the real rental scam thats been going on for years . The inefficient water heaters costing renters more in utility costs /dirty water that hold potentially dangerous bacteria in the bottom of the neglected tanks /neglected tanks bursting causing damage in renters homes and as a result a rise in cost of home insurance to the homeowner not the companies who neglected to prevent that from happening in the first place !!! and the UNJUSTIFIED rising of rental fees………until NHS came along to RAISE AWARENESS & take the responsibility on for the rental tanks people just paid for whatever they were given no questions asked . Tanks will never be neglected again with NHS in charge and the only ones complaining are the competitors who are losing their customers because of all the neglect over the years along with people (like yourself ) who have nothing better to do than complain about a company who is at least making efforts to provide better service and product ETC…..BOTTOM LINE !! :p All do respect but you have as much inconsistency in your drivel as the bible has.

***FYI… FACTS re: scams IF YOU GOOGLE ANY WORD OR BUSINESS with scam after it it will produce a list on the internet. ANYONE can post a website or blog etc even a 9 yr old ….it doesnt make it valid info just because its on the internet. Try it for yourself and prove me wrong on this!!! have fun

theres nothing wrong with a cv tank ….PV are only used for homes w/out a chimney as they dont build new homes with a chimney usually so PV is the only option. An upgrade is only required if u need a larger sized tank than the one you already have.CV TO PV is not an upgrade ..just a change on how gases are vented out of the home from the tank.jus sayin…..

And you're right there. Which I've never changed a tank older than 8 years.

Not all NHS people are right, not all know what they're talking about, and none of them understand 100%. :/

And not everyone to be lock-in with a long term contract with high cancellation fee. If we want to keep our 7 years old – perfectly working tank because we don't want to be lockin a long-term contract. That's our problem.

I just discovered a wonderful use for all of the NHS fans and employees who have tried to reply in kind to the ongoing litany of tiresome sales tactics. I'm going to print off a copy of the comment chain and add it as fertilizer to my tomato plants. It's going to be cheaper than buying manure. Hey now there's an energy star idea if ever I heard one.

the cancellation fee is only if you cancel before 5yrs ( YOU'RE NOT LOCKED INTO 15 yrs) and it covers the cost of the removal of old inefficient tank/tank return fee and the install of the new one NHS puts in. An investment that NHS makes to give you better service w/ an energy star tank. It takes about 5 years to recover that investment. NO B.S. It benefits customer and co. think about it …have u got a better idea???? (other than investing one yourself not everyone can just buy one and maintain it) ….just because you rent doesnt mean you should rent what you are given which is most of the time an old and neglected water heater that uses more gas or electricity …whats the alternative ..I think NHS has the best one so far when it comes to rental water heaters for us renters .

ONCE IT SINKS IN …THAT IS LOL