We were not aware that retailers were allowed into the supply chain. Very dubious marketing lead us to sign a contract with "Just Energy"based out of New Zealand!! (I have since learned).

The hundreds of dollars we have spent since signing the contract in 2007 could have been invested in our children's future education or groceries for the month!

We are very disappointed, angry and frustrated with this situation. After we became more aware and contacted Just Energy we were offered a rate on par with Horizon. If transparency (over pure profit motivation) was a reason for allowing the retailers into the energy market – it's clear the transparency goal has failed and the measures to place the responsibility on "consumers" to be "aware" when it relates to an essential service is an excuse for more profit to be made at the expense of families. How can this possibly be an equitable expectation? Deliberate mis representation and small print is not a transparent or ethical practice.

The act of the Ontario government allowing piggy backing for an essential service seems more about a profit motive then one concerned with equity and transparency for it's tax payers. It feels like a betrayal, not an act of best interest.

Calla Shea-Pelletier

Resident of Hamilton, Ontario