Do you want to know Summit Energy fixed rate gas & electricity prices? If you go to their website at www.summittenergy.ca, you won’t find any fixed rate gas & electricity prices or rates, what’s up with that?
Don’t believe me? Check it out yourself. It has been like that since the company went online in 2007.
The point I’m trying to make on this post is that it is already hard for us to pay our bills and confusing enough to understand our gas and electricity bills. Why don’t they post their rates?
Summitt Energy at www.summittenergy.ca 2007-2008
Summitt Energy at www.summittenergy.ca 2009-2010
You would think they would have their fixed rate gas & electricity prices on their website, after all those are their main products.
You will have to call or fill out their online contact form to get their fixed rate gas and electricity prices. But how hard can it be to publish 2-4 digit numbers online? It takes less than 2 seconds just to type in a few digits and maybe less than a minute to save it online.
Different regions or provinces have different natural gas & electricity prices and they change regularly, but you can still publish those prices online and update them as little as once per month or when necessary.
Maybe it is not their best interest to publish their fixed rate gas & electricity prices on their website?
Also, these fixed rate gas and electricity suppliers like Summit Energy loves to use door-to-door sales. I haven’t seen any advertisement on TV, radio, magazines or newspaper.
Past charges against Summit Energy
On June, 17 2010, The Ontario Energy Board fine Summit Energy $495,000 for what it calls unfair practices in the sale of natural gas and electricity contracts. Read more here.
Summit Energy was fine by OEB before for $100,000 back in January 21, 2009. Read it at www.thestar.com, Unfair energy contracts and many tales of woe.
Here are Summit Energy ratings at The Better Business Bureau (BBB)
177 complaints filed against business
Rated A- (A+ being the highest rating and F the lowest rating)
70 consumer complaints regarding sales practices – Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.
82 consumer complaints regarding contract issues – Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.