Comments on: Where to find Summit Energy’s fixed rate gas & electricity prices? https://www.keyframe5.com/where-to-find-summit-energys-fixed-rate-gas-electricity-prices/ Living in Thailand Blog Fri, 23 Jan 2015 21:24:56 +0000 hourly 1 https://wordpress.org/?v=6.9.1 By: Aziz Jelmassi https://www.keyframe5.com/where-to-find-summit-energys-fixed-rate-gas-electricity-prices/#comment-15534 Wed, 21 Nov 2012 21:55:10 +0000 https://www.keyframe5.com/?p=4472#comment-15534 I have a same problem a saleswomen convinced my wife that the company is working to save the environment and will get better rates and signed a contract . And now we are paying $15 /month above our gas charges .The contract is for five years.

]]> By: fery https://www.keyframe5.com/where-to-find-summit-energys-fixed-rate-gas-electricity-prices/#comment-11559 Thu, 25 Aug 2011 19:35:14 +0000 https://www.keyframe5.com/?p=4472#comment-11559 I signed a Power agreement with summit Energy on Jan 2010. The agent gave me rate 7.5 and told me the rates are going to increase to 11 within next 6 months (but it didn’t). He never mention me about Global Adjustment charge (which is 4.5) .He told me that if you sale the house, the agreement will cancelled or if you want, you can continue with us. After I moved to my new house, they sent me a letter cancelation charge for $679.64 plus tax. I called power stream, they mentioned about Global adjustment and then I asked what power rate is now? They answered that in low pick it is 5.9 and in high pick it is 10.7.

I called summit energy back and complained: why your agent did not tell about this extra charge? And when I add the rate 7.5 to global adjustment (4.5), I paid a rate around 12 since Jan 2010, which it is more than higher rate (in high pick 10.7) without having summit energy’s agreement. I told them it is not fair, your agent had to tell me the extra charges. I as a customer had to know the fact before signing your agreement

The customer service told me that you have two choice stay with us till end of 5 years or pay penalty $679.64 plus tax. She threated me, if I don’t pay, they’ll send my file to collection agency.

Please tell how I act with them. Is there any way I ride of this cancelation fee? If not, is there any way that inform people about misleading people by summit energy’s home to home sales person. Thank you

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