Comments on: getting out of Universal/just energy contract

By: Belinda Warren

Belinda Warren — Sat, 09 Jul 2016 05:18:38 +0000

I am now trying to get out of a contract with these people too. I think I just got an application which I signed and not a contract. They told me they would save me money. Why would I sign something otherwise? They have not saved me anything and now have cost me on average about an extra $75 a month so far, over the past 2 months. I really had no idea of all the scams, and my husband didn’t trust then either. I am usually very skeptical when it comes to things like this, but this guy was just very genuine and I guess he seemed very honest, and I am very honest too so I trusted that he was genuinely trying to help us. Even my son who is extremely skeptical of anyone he doesn’t trust was taken in too. I should have agreed with my husband and kicked the guy out on his ass, but I trusted him when he said this would save us money…

By: Energy Review

Energy Review — Thu, 25 Nov 2010 20:23:03 +0000

In reply to justburned.

Not a problem.

In Ontario the 10 days is the law of the land, other places have them too. Anything purchase at the door over $50 dollars, you have 10 days to cancel for any reason.

I know Just Energy let you cancel without any penalty within the 30 days after you receive your first bill with them. I'm not sure if this apply two years ago.

Check out this post. https://www.keyframe5.com/agreements-signed-door-t…

By: justburned

justburned — Wed, 24 Nov 2010 18:54:25 +0000

In reply to Energy Review.

Thanks very much for your help. I've contacted the Ontario Energy board and have a case generated we'll see what happens. You had indicated i had thirty days to cancel, i thought it was only 10?? i also think i have them on the reaffirmation date…i recall them reaffirming within the 10 day cooling off period…which if im not mistaken there not suppose to do that. I was going to call them but i think this would work to my benefit more….because if i did call them..im sure they would just say contact your'e utility. Im hoping for a positive outcome and a possible refund. Im really surprised that just energy is still functioning after all the headlines this company has made. I really hope its that easy for me to get out this contract( the fact that i cancelled within 10-30 days…we'll see how JE responds to the Ontario Energy Board. I appreciate the feedback. Cheers,

Bill

By: Jo

Jo — Wed, 24 Nov 2010 17:12:51 +0000

They should go to jail !!!!!!!!

By: Jo

Jo — Wed, 24 Nov 2010 17:12:34 +0000

That's right and how much stressfull it is??

By: Energy Review

Energy Review — Wed, 24 Nov 2010 16:32:03 +0000

In reply to Jo. I think it's a waste of time for you and anyone who has to deal with these deceptive door-to-door energy sales. No, its not a waste of time if you want to stand up for your rights.

By: Jo

Jo — Wed, 24 Nov 2010 16:29:10 +0000

Actually

I've done what I could…

By: Jo

Jo — Wed, 24 Nov 2010 16:27:12 +0000

I did either but MPP of my area sent the file to ministry,so I don't know what it's going to be? Do YOU think it is waste of time?

By: Energy Review

Energy Review — Wed, 24 Nov 2010 15:08:32 +0000

In reply to Jo. Good stuff. They should be paying you for wasting your time. You file a complaint with the ministry of Energy, what about OEB?

By: Jo

Jo — Wed, 24 Nov 2010 15:05:53 +0000

My case is being checked by the Ministry of Energy.Summit Energy called me and wanted to see my income,so that they could decrese the cancelation fee.It was funny I told them I won't pay a cent.