Hello im inquiring on how to get out of my universal energy contract that was signed back in late Feb 2008…im approachin year 3 and my frustrations with these prices is at an all time high.
I filled the application out and signed the form on Thursday evening Feb 21, 2008, i emailed them on March 7 indicating i would like to cancel. I received and email back from them on March 13 indicating they received and submitted my request for cancellation and that a response would be sent to me in 5 to 15 days but for me to refer to Section 13 of Gas Agreement and terms for early cancellation.
I received that email which i do not have anymore indicating the extravagant cancellation fees in excess of 700 dollars. I believed i fell within the 10 business day cooling off period but for some reason i backed off cuz i thought i would have to pay these outrageous cancellation fees.
I still i have the email i sent on March 7…i technically signed the application form on the evening of Feb 21 2008….to me that falls within the cooling off period…i have written evidence that i did not want to participate in the program and they threatened me with these outrageous fees..i know this seems late but i thought i had no recourse at the time and after almost three years into this….im tired of these clowns getting away with this fraud.
Even there own brochure states “Universal guarantees you competitive rates!” spare me.
There far from competitive. I’ve just gotten hosed over these last 3 years and im tired of it. I thought i had to live with this but after seeing all these blog sites perhaps i can fight them and get out of my last 2 years..as i believe i gave them written notice within 10-15 business days. My big issues were with misrepresentation of price, the excessive cancellation fees and provincial benefit charge that wasnt indicated to me.
They told me i was going to save money…i havent saved a dime. He was in such a panic to get me to sign..i told him i dont have a bill…he said just go on line and email it to him…these selling tactics are just not acceptable. So i realize im a little late in the game here but if there is anyway i can get out of my last 2 years and change i would like to know anyone’s opinion at my chances….like i said i still have the email i sent indicating i wanted to cancel (again i signed on Feb21(evening-and put my request to cancel on March7 2008)and there email indicating to me they received my request…what was to follow was there outrageous cancellation fee which i was subject too…any help would be appreciated if there is something i can do…kudos to you for having this blog…