Terms of Service

Last updated: May 28, 2026

These Terms of Use (“Terms”) are a legal agreement between you and Keyframe5.com and store.keyframe5.com (together, the “Site,” “Keyframe5,” “we,” “us,” or “our”).

By accessing or using the Site, signing up for emails, downloading free guides, purchasing digital products, posting comments or other content if those features are available, or otherwise using Keyframe5 services, you agree to these Terms. If you do not agree to these Terms, do not use the Site.

These Terms apply to Keyframe5.com, store.keyframe5.com, Keyframe5 opt-in pages, email newsletters and funnels, digital product delivery pages, and other Keyframe5 online services that link to these Terms.

1. Who We Are

Keyframe5 is a Thailand-focused content and digital product business. We publish practical Thailand information, YouTube/content resources, free guides, email newsletters, and paid digital products such as guides, ebooks, bundles, and audio editions.

Questions about these Terms may be sent to:

Email: support@keyframe5.com

2. Eligibility

The Site and our products are intended for adults. You must be at least 18 years old to purchase products, create an account, submit content, provide payment information, or enter into a transaction with Keyframe5.

If you are under 18, you may use public areas of the Site only with the involvement and permission of a parent or legal guardian, unless applicable law requires a higher age.

By purchasing products, creating an account, submitting content, or providing payment information, you represent and warrant that you are at least 18 years old and that your use of the Site complies with all applicable laws and regulations.

3. Changes to These Terms

We may revise, amend, or update these Terms at any time. Updates will be posted on this page with a revised “Last updated” date. The updated Terms apply going forward from the date they are posted or otherwise communicated.

Your continued use of the Site after changes are posted means you accept the updated Terms.

4. Website Use

You agree to use the Site only for lawful purposes and in a manner consistent with these Terms and all applicable laws and regulations.

You agree not to:

  • use the Site for illegal, fraudulent, abusive, harmful, or deceptive purposes;
  • attempt to gain unauthorized access to the Site, accounts, systems, downloads, files, or payment systems;
  • interfere with the Site’s security, operation, performance, or availability;
  • scrape, copy, harvest, or collect data from the Site except where clearly permitted;
  • upload or transmit malware, spam, phishing content, or harmful code;
  • use the Site to harass, threaten, defame, impersonate, or abuse others;
  • post unlawful, defamatory, infringing, misleading, obscene, hateful, discriminatory, or abusive content;
  • violate the intellectual property, privacy, publicity, or other rights of others;
  • resell, redistribute, share, upload, or copy our paid products except where expressly allowed in writing.

5. Digital Products and Purchases

Keyframe5 may sell digital guides, ebooks, audio editions, bundles, checklists, templates, downloads, and other digital products.

When you purchase a digital product, you are buying a limited personal-use license to access and use that product. You are not buying ownership of the intellectual property contained in the product.

Unless we state otherwise in writing, all digital products are for your personal, non-commercial use only.

You may not:

  • share paid download links publicly or privately with others;
  • resell, rent, sublicense, upload, publish, distribute, or give away paid products;
  • copy substantial portions of paid products into other products, websites, videos, newsletters, AI training materials, databases, or datasets;
  • remove copyright notices, branding, watermarks, or ownership information;
  • claim our content, guides, writing, graphics, audio, or downloads as your own.

Unauthorized sharing, copying, resale, redistribution, or public posting of our paid products may result in cancellation of access, refusal of future service, legal action, or other remedies available under law.

6. Product Access and Updates

Unless a product page clearly states otherwise, purchasing a digital product does not include lifetime hosting, lifetime access, lifetime updates, future versions, personal consulting, technical support beyond reasonable delivery help, or access to future products.

We may update, revise, replace, remove, discontinue, or stop supporting products, bonuses, files, pages, delivery methods, or download systems at any time.

Digital products may contain information that changes over time. We may update products when we choose, but we do not guarantee that any product will always be current, complete, or updated after purchase.

7. No Individual Consulting Included

Unless we expressly state otherwise in writing, purchase of a guide, ebook, audio edition, bundle, checklist, template, or other digital product does not include individual consulting, personalized advice, immigration assistance, tax advice, legal review, travel planning, financial planning, property advice, healthcare advice, insurance advice, banking advice, or one-on-one support.

8. Payment Processing

Payments may be processed by third-party payment providers such as PayPal and related ecommerce tools. We do not intentionally store your full credit card, bank account, or PayPal login details on our own servers.

By purchasing a product, you agree to provide accurate purchase and contact information and authorize the applicable payment provider to process the transaction.

We are not responsible for delays, errors, declines, holds, account limitations, currency conversion issues, or other problems caused by payment processors, banks, card issuers, PayPal, or other third-party services.

9. Taxes, Fees, and Currency

You are responsible for any taxes, duties, currency conversion fees, bank fees, payment provider fees, card issuer fees, or other charges that may apply to your purchase. We may collect taxes where required or where handled by our payment or ecommerce providers.

10. Download Links and Product Delivery

Digital products are normally delivered by email, secure download link, customer access page, or other digital delivery method.

Secure download links may expire after a limited period. Please download and save your files promptly after purchase.

You are responsible for checking the email address used at checkout, including Spam, Junk, Promotions, Updates, or similar folders. If you do not receive your download email within a reasonable time, contact us at support@keyframe5.com.

We may use tools such as WP eStore, PayPal, MailerLite, Zapier, or similar systems to process, record, automate, and deliver digital products.

11. Prices, Discounts, and Availability

Prices, bundles, discounts, launch offers, product names, product contents, bonuses, and availability may change at any time.

We may correct pricing errors, product errors, broken links, checkout issues, or inaccurate descriptions at any time.

A price shown on one page, email, old video, old screenshot, or old promotion may no longer be available. Current checkout pricing controls unless we clearly state otherwise.

12. Refunds

Because our products are digital downloads, all sales are generally final once access, download links, or files have been delivered, unless a product page, checkout page, or separate refund policy states otherwise.

If a product page, checkout page, or separate refund policy gives specific refund terms, those terms control for that product.

We may, at our discretion, issue a refund in cases such as duplicate purchase, technical delivery failure, accidental purchase, or other reasonable circumstances.

We may refuse refunds where there is evidence of abuse, excessive refund requests, product access followed by refund demand, chargeback abuse, unauthorized sharing, or other bad-faith activity.

For refund or support questions, contact:

Email: support@keyframe5.com

13. Chargebacks and Payment Disputes

If you have a problem with your order, please contact us first at support@keyframe5.com so we can try to resolve it.

If you open a chargeback, payment dispute, PayPal dispute, or similar claim, we may provide transaction records, delivery records, download logs, email records, IP records, support messages, and other relevant information to the payment processor, bank, card issuer, or dispute platform.

We may suspend access to products, downloads, emails, or future purchases while a dispute is pending.

14. Email Communications

If you sign up for a free guide, checklist, newsletter, product update, email sequence, or other opt-in offer, you agree that we may send you the requested content, follow-up emails, practical Thailand information, product offers, updates, and related Keyframe5 communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Unsubscribing from marketing emails does not stop transactional or service-related emails, such as purchase receipts, download links, support replies, account notices, refund communications, security notices, or important product delivery information.

15. No Professional Advice

The content on the Site, in our emails, videos, free guides, paid guides, ebooks, audio editions, downloads, and related materials is provided for general informational and educational purposes only.

Nothing on the Site or in our products should be treated as legal, tax, immigration, financial, investment, medical, insurance, real estate, accounting, or other professional advice.

Thailand rules, visa procedures, tax interpretations, banking policies, property practices, healthcare systems, travel rules, and government procedures may change, may vary by location, and may depend on your personal facts.

You are responsible for verifying important information with official sources, qualified professionals, government offices, licensed advisors, lawyers, accountants, tax professionals, immigration professionals, medical professionals, insurance providers, banks, or other appropriate experts before making decisions.

Your use of any information from Keyframe5 is at your own risk.

16. Thailand Information Disclaimer

Keyframe5 discusses Thailand travel, living in Thailand, digital nomad issues, retirement planning, visas, taxes, banking, money transfers, scams, safety, property, condos, healthcare, insurance, culture, and related topics.

We aim to provide practical and useful information, but we do not guarantee that any content is complete, current, accurate, suitable for your situation, or accepted by any government office, bank, insurer, landlord, seller, buyer, professional, or other third party.

Any examples, prices, costs, rules, timelines, or estimates are for general information only and may change without notice.

17. Affiliate Links, Referral Links, and Third-Party Offers

Some Keyframe5 content may include affiliate links, referral links, sponsored links, advertisements, product recommendations, or third-party offers if enabled.

If you click an affiliate or referral link and make a purchase or take another qualifying action, we may receive a commission, referral credit, or other benefit at no additional cost to you.

We aim to disclose affiliate, referral, sponsored, or paid relationships where required.

Third-party products and services are provided by their own companies, not by Keyframe5. We are not responsible for third-party pricing, policies, performance, accuracy, customer service, refunds, security, privacy practices, or availability.

18. Third-Party Links

The Site, our emails, products, guides, videos, comments, or user submissions may contain links to third-party websites, services, YouTube pages, social media platforms, payment processors, travel resources, government pages, affiliate resources, or other outside content.

These links are provided for convenience or reference. We do not control third-party websites and are not responsible for their content, privacy practices, security, policies, accuracy, availability, or actions.

If you choose to use or rely on any third-party website, service, product, or link, you do so at your own risk.

19. User Comments, Posts, Reviews, and Public Submissions

If comments, accounts, posting, reviews, forums, community areas, or other interactive features are available, you are solely responsible for anything you submit, post, publish, upload, display, or transmit through the Site.

You agree not to submit content that is unlawful, defamatory, false, misleading, abusive, threatening, harassing, obscene, hateful, discriminatory, spammy, promotional, infringing, invasive of privacy, or otherwise harmful.

You represent and warrant that:

  • you own or have the necessary rights to submit the content;
  • the content does not violate the rights of any person or entity;
  • the content is truthful and accurate to the best of your knowledge;
  • your submission complies with these Terms and applicable law.

We do not and cannot review every user submission. We are not responsible for user-submitted content. We reserve the right, but are not obligated, to edit, refuse, moderate, remove, hide, delete, or decline to publish any content at any time for any reason.

20. License You Grant for User Submissions

If you submit, post, upload, or provide content to any public or interactive area of the Site, you grant Keyframe5 a worldwide, royalty-free, non-exclusive, transferable, sublicensable license to use, copy, reproduce, publish, display, distribute, edit, adapt, translate, excerpt, store, archive, and create derivative works from that content in connection with operating, promoting, protecting, and improving the Site and Keyframe5 business.

This license does not transfer ownership of your content to us. It gives us permission to use your submission as needed for the Site and related business purposes.

If you send us testimonials, feedback, reviews, questions, comments, or success stories, we may use them for marketing, product improvement, customer support, or promotional purposes, unless you clearly request otherwise in writing.

We will not intentionally present your submission in a misleading way.

21. Content Removal

You may contact us to request removal or correction of content you submitted. We may consider requests, but we are not required to remove content where retention, publication, archiving, moderation, legal compliance, dispute resolution, fraud prevention, security, business recordkeeping, or legitimate business interests justify keeping it.

Public content may continue to appear in backups, archives, search engine caches, screenshots, third-party copies, or places outside our control.

22. Intellectual Property

The Site and its content, including text, videos, images, graphics, logos, branding, design, layout, guides, ebooks, audio editions, PDFs, downloads, emails, product descriptions, and other materials, are owned by Keyframe5 or used with permission, unless otherwise stated.

All rights are reserved. No part of the Site or our products may be copied, reproduced, redistributed, republished, uploaded, posted, stored in a retrieval system, transmitted, sold, modified, or used for commercial purposes without our prior written permission, except where allowed by law.

You may link to publicly available Keyframe5 pages and share reasonable short excerpts with attribution, provided the use is lawful, not misleading, and does not replace the need to access our original content or paid products.

23. No Scraping, AI Training, or Data Mining

You may not use bots, scrapers, crawlers, data-mining tools, automated systems, or AI systems to access, copy, extract, summarize, reproduce, republish, train on, or build datasets from the Site, emails, guides, products, downloads, videos, audio files, or other Keyframe5 materials without our prior written permission, except where such restriction is prohibited by law.

24. Copyright and DMCA Notices

We respect intellectual property rights and expect users to do the same.

If you believe content on the Site infringes your copyright, you may send a copyright complaint to:

Email: support@keyframe5.com

Your notice should include enough information for us to identify the copyrighted work, identify the allegedly infringing material, contact you, and understand the basis of your claim.

If Keyframe5 uses a designated DMCA agent or registers one with the U.S. Copyright Office, the agent information may be posted on the Site or in a separate copyright notice page.

We may remove or disable access to allegedly infringing material and may terminate or restrict access for repeat infringers where appropriate.

25. Account Suspension, Access Termination, and IP Blocking

We may suspend, restrict, terminate, block, ban, or refuse access to any part of the Site, downloads, emails, products, accounts, or services at any time, with or without notice, for any reason, including suspected violation of these Terms, suspected fraud, abusive behavior, unauthorized sharing, chargeback abuse, spam, security risk, or harmful activity.

We may also refuse future purchases, cancel access, block IP addresses, or stop providing support where we reasonably believe it is necessary to protect Keyframe5, customers, users, service providers, or the public.

26. Disclaimer of Warranties

The Site, content, emails, guides, products, downloads, audio files, links, and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Keyframe5 disclaims all warranties of any kind, express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, security, and uninterrupted operation.

We do not warrant that the Site, products, files, emails, download links, payment systems, third-party tools, or services will be error-free, uninterrupted, secure, current, complete, or free from viruses or harmful components.

27. Limitation of Liability

To the fullest extent permitted by law, Keyframe5, its owner, operators, employees, contractors, agents, service providers, affiliates, and related parties will not be liable for any indirect, incidental, consequential, special, punitive, exemplary, or similar damages, including lost profits, lost revenue, lost savings, lost data, business interruption, travel losses, financial losses, or damages arising from your reliance on information from Keyframe5.

This limitation applies whether the claim is based on contract, tort, negligence, strict liability, warranty, statute, or any other legal theory, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, our total liability for any claim related to the Site or a product will not exceed the amount you paid to Keyframe5 for the product or service giving rise to the claim, or USD $100 if no payment was made.

28. Indemnity

You agree to defend, indemnify, and hold harmless Keyframe5, its owner, operators, employees, contractors, agents, service providers, affiliates, and related parties from and against any claims, losses, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • your use of the Site;
  • your violation of these Terms;
  • your violation of any law or regulation;
  • your purchase, sharing, misuse, or redistribution of products;
  • your user submissions, comments, posts, reviews, or other content;
  • your infringement or violation of any rights of another person or entity;
  • your fraud, abuse, chargeback misuse, spam, or harmful activity.

29. State, Country, and Jurisdiction Variations

Some jurisdictions do not allow certain disclaimers, exclusions, or limitations of liability. In those jurisdictions, some parts of these Terms may not apply to you, and our liability will be limited to the maximum extent permitted by law.

30. Governing Law and Disputes

These Terms and any dispute related to these Terms, the Site, Keyframe5 emails, Keyframe5 products, or any purchase from Keyframe5 are governed by the laws of Thailand, without regard to conflict-of-law principles.

To the fullest extent permitted by law, you agree that any dispute, claim, or legal proceeding related to these Terms, the Site, Keyframe5 emails, Keyframe5 products, or any purchase from Keyframe5 will be brought in the competent courts of Thailand.

Nothing in these Terms limits any consumer protection rights that cannot legally be limited or waived under applicable law.

31. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, store, and share information.

You can review the Privacy Policy at:

https://www.keyframe5.com/privacy-policy/

32. Contact

If you have questions about these Terms, digital product access, purchases, support, or legal notices, contact us at:

Email: support@keyframe5.com