I just uncovered that Just Energy has been charging my elderly Mother over double the $/Therm as compared to Nicor. She has had a contract with Just Energy since 2003. Her latest 5 yr contract expires in 2012 and they have been charging her $1.14/Therm for a minimum of 4 years. Nicor is @ $.51/therm. You can do the math and realize that she has been overpaying for MANY years. I am her daughter and recently began helping her with her bills. I discovered this and after a series of phone calls put two and two together. This is a horrible, deceitful and unthinkable thing to do to an elderly person on a fixed income. This is horrendous even if she were not in her late 80’s. Is there anything I can do and can cancel her contract without incurring any “cancellation fees”? Is there anything we can do to recover any of the charges and fees she has incurred in the last 8 years?
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