Just Energy’s Consumer Complaints Statistics

Just Energy’s Consumer Complaints Statistics

Below are complaint statistics filed by Just Energy’s customers with the local government energy regulators in New York, Ohio, Texas, and Ontario. The complaint statistics does not include data submitted by Just Energy.

Note: Complaint data should be considered along with market share, with the largest gas and electricity providers likely to have the most complaints. However, the companies do not disclose market share and Just Energy does not have the largest market share in most regions.

In 2010, Just Energy NY compiled 142 comlaints, rank #1 alternative gas & electricity provider in New York State with the most complaints.
In 2009, Just Energy NY compiled 238 comlaints, rank #1 alternative gas & electricity provider in New York State with the most complaints.

See the full statistics by The Office of New York State Public Service Commission, New York State Public Service Commission – Complaints Report

Jan 2010 – Oct 2010, Just Energy Ohio compiled 214 comlaints, rank #1 alternative gas & electricity provider in Ohio with the most complaints.

See the full statistics by Public Utilities Commission of Ohio, Public Utilities Commission of Ohio – Complaints Report

July 2010 – Dec 2010, Just Energy Ohio compiled 134 comlaints, rank #6 alternative gas & electricity provider in Ohio with the most complaints.

Texas Electric Choice Rate Just Energy with “Higher than Average Rate of Complaints”

See the full statistics by Texas Electric Choice, Texas Electric Choice – Complaints Report

In 2010, Just Energy Ontario L.P. compiled 334 comlaints, rank #1 alternative gas & electricity provider in Ontario with the most complaints.

See the full statistics by Ontario Energy Board, Ontario Energy Board – Complaints Report