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So a gentleman from a company by the name of Frontier Utilities came by our front door 13 months ago offering us a cheaper deal on our electricity and gas, and 5% back on our total electricity and gas usage. We just received our 5% check in the mail, and our rates haven’t changed much. […]
Since I have just received a gas bill showing an increase marked, can this be cancelled immediately? As a senior citizen I cannot afford this extra money and what is it for. I was told it was to be on my electrical bill when an agent came to my home and told me I had […]
4 to 5 year contract and “exit fee’ of 5 per month. Just tried to scam me into a 5 year lock in for gas electric teaser rates, then 90 days to cancel turns into 30 then they charge 5$ per month that you don’t keep the contract. do not sign up.
My gas and electric bills went up substantially following signing up with Just Energy. When I opted to cancel my contract with them due to these significant price increases, I got charged $100!!
Two guys showed up at my door and basically bullied me. Told me all about the program and about the bill I am receiving now and wanted to make sure I was getting a credit on my bill from the government already. Told me how much it was and I told them that I was […]
We were approched about chanigng our electric from National Grid to an alternative gas provider. Nice young man came to the door. We were promised to save money and since our whole home is electric we signed up. Big misteak! When we figured this our 6 months later, I wrote to them and told them […]
They brought me into my contract with lies and decpetion and now expect me to pay exit fees. Law states i do not have to! When a rep. came knocking on my door, I was willing to listen to his pitch. He claimed that I could save SO much money on my hydro and gas […]
I answered a knock on my door at my residence today and two young men, around early 20’s, were there. They started their speal about Just Energy and that they were representatives of said company. The first red flag for me was that the both of them had the distinctive smell of alcohol on their […]
A representer of the company listed above visited my residence to offer information on the company and my mother was there to receive it. When my next cycle billing came the my home I notice the changes made to my account. I have contacted the company on many occasion, I requested an investigation into this […]
Last summer, my wife received a phone call from Just Energy to let us know that the contract was up for renewal as of May 2011. She asked them to mail some information for us to look over and that we did not want to renew until we have had a chance to look over […]
